“Being novices in the commissioning of a marketing film for one of our service products, we felt slightly out of our depth as to how to go about the task, although we knew it was a necessity. Lucas Media showed patience and understanding of our situation, providing us with all the relative components of what we needed to supply them, and in doing so gave us the required confidence to take the plunge. Careful hand-holding continued throughout the scoping and planning stage, advising us of any script pitfalls we may have been getting into and at the same time shaping the final video animation. At stages key stages e.g voiceover, options were given to us so that we kept an informed control of our video. Lucas Media were very prompt in addressing any final tweaks to the almost finished version, providing us with final copy that fulfilled our brief perfectly, even better than we could have possibly imagined at the outset.
Their service didn’t end there as Marc continued to support our needs post-delivery, fulfilling our need for specific formats as well as additional advice which included amongst other things technical distribution. I have no concerns in recommending Lucas Media, or indeed in commissioning them again.”
Alan James, Director and Founding Partner, James and Wilkinson Media.